Frequently asked questions
How many samples can I pull at a time?
We allow up to 15 samples to be pulled at a time determined by the projects pull request
How long can I have samples out for?
We prefer to have samples picked up in full within a week of the project unless otherwise agreed upon. Any pulls not returned within a week of the pick-up date will result in a weekly late fee of $50.
Who is allowed to pull clothing?
We review every pull request that is submitted, everyone is able to submit a request though not all requests will be approved.
Can I make an in-person pull appointment?
Vytal Showroom operates via online pulling with delivery & pick-up service only and does not offer in person pulling at this time.
How much does it cost to pull clothing?
It's free! Once approved you will be given a promo code to use at checkout to pull your wardrobe items at no charge. All we ask is that you cover delivery costs which we offer in 3 flat rates depending on your pull urgency. Rates include cost of both delivery and pick-up.
Where do you deliver?
We deliver within LA County proper, for a map of our delivery zone visit the bottom of this page.